FAQ - Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our products, services and company guidelines. Our aim is to provide you with the information you need quickly and clearly so that you are always well informed. We look forward to helping you! Within the FAQs, important questions and answers are formulated to cover many powder coating topics. We have also answered the most frequently asked questions about our service. If you still have any questions, please contact us using our contact form (see under Contact at the bottom).
QUESTIONS ABOUT POWDER COATING
What is powder coating?
What is powder coating?
Powder coating is a modern surface finishing process used in many industries. A dry powder coating is electrostatically applied to the workpiece to be coated and then baked at high temperatures. This method offers numerous advantages, including an extremely durable and uniform surface, high environmental friendliness due to the elimination of solvents, and efficient use of the material, as excess powder can be recovered and reused. Powder coating is used in a wide range of industries, from the automotive and construction industries to household appliances and furniture, and impresses with its versatility, durability, and aesthetic quality.
What are powder coatings?
What are powder coatings?
Powder coatings are specialized coating materials used in powder coating. They consist of finely ground particles, typically containing resins, pigments, fillers, and various additives. These particles are applied to a conductive substrate using an electrostatic process. Once the powder is applied to the surface, the workpiece is placed in an oven, where the particles melt and cure into a uniform, durable coating.
Powder coatings offer numerous advantages over traditional liquid coatings, including:
- Environmental friendliness : Powder coatings do not contain solvents, making them a more environmentally friendly alternative.
- Efficiency : Excess powder can be recovered and reused, minimizing material consumption.
- Durability and resistance : Powder coatings are very robust and offer excellent resistance to scratches, chipping, chemicals and weathering.
- Uniform coating : The powder adheres evenly to the surface, resulting in a uniform and high-quality final coating.
These properties make powder coatings and the powder coating process widely used in many industries, from automotive parts to furniture, household appliances and architectural components.
Do you need the technical data sheets?
Do you need the technical data sheets?
Our technical data sheets provide useful information about powder coatings, their processing, test results, and other useful information at a glance. Feel free to download the data sheets you're interested in. You can find the relevant data sheet directly on the product page, or all data sheets are listed below:
Primer (100 series)
- Matt grey
- Mixed powder
Clear Coat Colorless (110 Series)
- Shine
- Dull matt
- Metallic
- Anti-graffiti
Metallic shades (210 series)
- Shine
- Frosted
- Fine structure
RAL colors (120 series)
- Highly weatherproof (130 series)
- High gloss
- Shine
- Silky shine
- Satin matt
- Frosted
- Dull matt
- Fine structure
Special colors
- Heat-stable (510 series)
- Glazes (310 series)
- Wrinkle effect (322 series)
- Chrome effect
- Croco Effect (322 Series)
- Fluorescent colors (120 series)
What temperatures are required to cure the paints?
What temperatures are required to cure the paints?
Most powder coatings require temperatures of 180°C. The time the objects spend in the curing oven is approximately 15 to 20 minutes from the object temperature on the surface. Primers require less time; 15 minutes at 180°C are sufficient. The powder can be gelled and then baked with the topcoat to save time. Heat-resistant powder coatings require a higher curing temperature of up to 200°C and a longer time in the oven.
Detailed information on the respective powder coating series can be found in the technical data sheets.
How are the powder coatings applied (application)?
How are the powder coatings applied (application)?
Most powder coatings can be applied using the corona and tribo application methods. Metallic coatings require verification of their suitability for the tribo process. We have already described these two application methods in more detail in our blog posts.
Note for multi-layer systems: For inexpensive coating devices on which no settings (current/voltage) can be changed, it must be checked whether a multi-layer structure is possible.
How must the workpieces be pretreated?
How must the workpieces be pretreated?
Before coating, all residues of grease, oil, scale, and oxidation products must be completely removed from the surface to be coated. Depending on the workpiece and project requirements, it may be advisable to blast and/or prime the workpiece. Further information can be found in the technical data sheets.
How are metallic powder coatings processed?
How are metallic powder coatings processed?
General information
This section provides processing recommendations and information on the properties of metallic effect powder coatings. Detailed information at a glance, such as curing temperatures and other information, can be found in the technical data sheets. Metallic effects are created by the light reflection, light absorption, and specular effect of the metallic effect pigments contained in the coating. Different color and/or effect impressions are achieved through type, quantity, and orientation. In addition to the processing parameters common to all powder coatings, which are beyond the control of the powder coating suppliers, the following points must be observed with metallic effect powder coatings. "Non-bonded" (dry blend) metallic effect powder coatings are often more sensitive than "bonded" metallic effect powder coatings.
Preparation
Generally speaking, coating with metallic powder coatings is more demanding than applying solid colors, such as RAL powder coatings. Therefore, the optimal settings for the coating system should be determined and noted in advance tests so that they can be adjusted later during the coating process. It is recommended that the same spray guns be used every time. Powder coatings are manufactured industrially and are therefore subject to certain raw material and production fluctuations. Despite the most careful work procedures, differences in color or effect between different batches cannot be avoided. We therefore recommend that a prior incoming goods inspection be carried out under standardized conditions. However, an assessment according to the guidelines for RAL powder coatings is not applicable to metallic effect powder coatings. Therefore, object-specific workpieces should be coated with the same batch.
application
To avoid unacceptable color/effect differences, we recommend identifying these areas at the beginning and then continuously monitoring them during the coating process. If necessary, problem areas of the workpiece should be "pre-coated." Recoating these areas may lead to color/effect variations, which could detract from the overall appearance. Further information can also be found in the technical data sheets.
Recovery
Continuous dosing of fresh powder. A consistent ratio of fresh powder to recycled powder is desirable for all metallic effect powder coatings.
How are powder coating glazes processed?
How are powder coating glazes processed?
Generally
The glazes are transparent, colored powder coatings, so the substrate is crucial for the color result. Light-colored surfaces make the color more radiant and bright; for a "candy effect," we recommend our Chrome Effect Powder. The color of a glaze always depends heavily on the layer thickness; thicker layers generally produce richer, more intense colors. Layer thickness differences of even 20 μm result in a visual color difference and therefore do not constitute a defect.
application
When using the glaze in a multi-layer system, such as with our Candy Set, multiple coats are required. First, the primer is baked or gelled, followed by the base coat for the glaze. Chrome effect powder is often used for this. After this layer is baked, the glaze is applied. The multi-layer structure increases the layer thickness, making it more difficult to achieve adhesion between the powder coatings if the coating equipment is not properly adjusted.
With inexpensive equipment, it's possible that settings cannot be changed, making processing impossible. However, "hot coating" can be used with simple equipment. Here, the workpieces are not cooled after the baking process, but are immediately coated while still "hot." The powder coating adheres to the hot surface and can be baked again once all areas have been evenly coated. For complex geometries, it's recommended that the most difficult areas be coated first.
What is the best way to clean the coated surface?
What is the best way to clean the coated surface?
The cleaning ability and chemical resistance depends on several factors:
- Composition of the powder coating
- Type and concentration of cleaning agents or chemicals
- Type and exposure conditions of the contamination
When cleaning, it is essential to follow the manufacturer's data sheet (powder coating and cleaning agent) and the applicable regulations of the various associations (e.g., GRM, GSB, Qualicoat). Abrasive cleaning agents are not recommended. Soiling should be removed as quickly as possible to avoid permanent damage to the surface. For demanding applications, a suitable transparent overcoat can improve cleanability, chemical resistance, and protection against mechanical stress.
Do you need general information about powder coating?
Do you need general information about powder coating?
A few basic principles should be observed when powder coating to achieve the best possible results. We've provided a clear overview of the most important powder coating tips:
application
We recommend always ensuring proper grounding of parts. Pre-coating is always recommended for complex geometries. Post-coating may result in clouding, fading, and backspray (overcoating). For parts that are to be coated on both sides, coat the main visible surface last. Settings, such as high voltage, conveying, dosing, or purge air, as well as the distance to the workpieces, should not be changed during the coating process, if possible or available.
Defect patterns in powder coating
In powder coating, various errors can cause visual impairment in the paint film. A common mistake is overcoating, which can result in a so-called "orange peel" effect. Due to a lack of coating thickness measurements, the optimal coating thickness of the paint on the substrate surface can only be estimated. Experienced powder coaters have different techniques for using the powder gun when spraying the surface. This allows for a more precise layer thickness. Spray robots achieve the most homogeneous surface through precise adjustments.
Powder coatings
The layer thickness for a "single coat" of metallic and RAL powder coatings should be neither too thick nor too thin, between 80-100 μm and a maximum of 120 μm (can vary depending on the powder type). Excessive layer thicknesses often lead to visual impairment. Powder coatings with a smooth surface texture develop an "orange peel" effect, a textured/dented surface. If possible, only powder coatings from the same production batch should be used for a single coating application. To do this, it is important to correctly estimate the required quantity; the theoretical yield for each powder coating can be found in the product description or on the technical data sheets. When overcoating (e.g., with transparent coatings, repair paints), it should be noted that this can lead to a change in the overall appearance.
Packaging and transport
For storage and transport of coated workpieces, select suitable, non-abrasive packaging material. Direct contact between coated parts must be avoided.
QUESTIONS ABOUT POWDER COATINGS
How are the powder coatings stored?
How are the powder coatings stored?
Powder coating containers should ideally be stored in a cool, dry room with low humidity. Storage locations that are too warm (for example, next to the oven) or too humid can significantly reduce the quality of the powder.
How high can the powder coatings be reheated after baking?
How high can the powder coatings be reheated after baking?
After curing, powder coatings must not exceed temperatures of 120°C for extended periods, as the cured powder can soften again, potentially damaging the finished coating. This is an exception to the rule when building a desired multi-layer system; the powder coating layers are cross-linked from the second curing process onward, for example, with a primer + RAL color.
How can leftover powder be disposed of?
How can leftover powder be disposed of?
When disposing of residual powder, local regulations and the safety data sheet must be observed.
How much powder do I need for my project?
How much powder do I need for my project?
To determine the correct powder quantity for your project, you should pay attention to the theoretical yield stated in the product description. Powder yield also depends heavily on the powder output from the coating device. If necessary, adjust the settings on the device or the air supply, if possible.
What quality differences are there between powder coatings?
What quality differences are there between powder coatings?
Powder coatings can be of various qualities. Generally, a distinction is made between indoor and outdoor powder coatings, based on their composition, i.e., the type of powder. Pure epoxy powders are used for indoor use, while polyester powders are designed for outdoor use. In industrial powder coating, polyester powder coatings vary in terms of surface durability and weather resistance, primarily for aesthetic reasons (color changes). This results in the following quality levels:
- Industrial quality
- Facade quality
- Highly weatherproof (Super Durable)
Our RAL colors are all manufactured to facade quality, and we also offer a small selection of highly weather-resistant powder coatings. A rough estimate of how long a surface can be exposed to UV radiation is determined through laboratory tests (Florida test). For industrial grades, this is +/- 10 years, for facade-quality powder coatings, +/- 20 years, and the highest quality grade, the highly weather-resistant powder coatings, with more than 25 years. However, these time estimates are no guarantee of actual durability, as factors such as proper pretreatment or processing also play a significant role in the longevity of the surface. In our shop, this distinction is only made for polyester paints.
We also offer other types of powder coating, but these have different properties.
QUESTIONS ABOUT THE SERVICE
How can I pay? What payment methods are available?
How can I pay? What payment methods are available?
Payment options include advance payment, PayPal, Klarna (instant bank transfer or purchase on account for business and private customers), Billie (purchase on account for business customers), and cash on delivery. For commercial customers and public institutions, purchase on account is generally possible without an additional payment service provider, usually after prior verification. You can also find much more information in the shipping and packaging information.
Do you have any questions regarding packaging or shipping?
Do you have any questions regarding packaging or shipping?
Please see shipping and packaging information.
Would you like to contact us via WhatsApp?
Would you like to contact us via WhatsApp?
We use WhatsApp Business, you are welcome to contact us here, at the number (0176/43602782).
Would you like to learn more about our regular customer discount?
Would you like to learn more about our regular customer discount?
Benefit from our regular customer discount!
To reward your regular collaboration with us, we're introducing a new discount system based on different customer groups. To take advantage of the benefits of each group, you must reach certain milestones. Once you've reached these milestones, we'll activate your access to the respective customer group. If your customer account hasn't been upgraded yet, even though you meet the requirements, please contact us at info@pulverlackfachhandel.de!
The following customer groups and the associated benefits are possible:
End customer
This customer group includes all newly registered customers. We will change the group assignment after the first order and you can shop as a regular customer from your second order onwards.
regular customer
After your first order, we will upgrade your customer group to regular customer, which will give you the following benefits: You will receive a 5% discount on the entire product range (excluding category offers and product sets). Prices are displayed in net €.
dealer
After your third completed order, we will upgrade your customer account from "end customer" to "regular customer." This will provide you with the following benefits: You will receive a 10% discount on the entire product range (excluding category offers and product sets). Purchase on account will be activated. You can purchase your orders using the invoice payment method and pay for the goods within 14 days of receipt. Prices are displayed in net €.
partner
Further information will follow. This offer is exclusively for businesses and private customers. To take advantage of these benefits, you must have a registered customer account in our shop.
I don't want to keep my product - how do I return it?
I don't want to keep my product - how do I return it?
You can return your order to us within 14 days. Please note that we do not reimburse any return shipping costs and can only accept unopened, original packaging. Should you still be dissatisfied with the product or have made a mistake in your order, please do not hesitate to contact us.